At 99 ph, your personal information is treated with the highest level of care. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have as a Filipino player on our platform. By using our site, you agree to the practices described here.
When you register and use 99 ph, we collect personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address inthe Philippines. We also collect payment-related details such as your preferred withdrawal method and transaction history, which are needed to process deposits and withdrawals in Philippine pesos (PHP). During account verification, we may request a government-issued ID to confirm your identity in line with Philippine anti-money laundering requirements. We collect device and usage data — including your IP address, browser type, and pages visited — to improve platform performance and detect suspicious activity. All information collected is limited to what is strictly necessary for the safe and legal operation of your 99 ph account.
Your personal data is used primarily to create and manage your account, process transactions in PHP, and deliver the sports betting, slots, fish games, and other entertainment services available on 99 ph. We use your contact details to send important account notifications, security alerts, and — where you have opted in — promotional updates about new games and offers. Usage and device data help us identify technical issues, prevent fraud, and optimise the platform experience for Filipino players across all devices. We may use anonymised, aggregated data for internal analytics to understand how members interact with different sections of the platform. We do not use your personal information for any purpose beyond what is described in this policy without your prior consent.
99 ph does not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers, all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a lawful government order requires disclosure, we will comply while notifying you to the extent permitted by law. Any third-party partner we work with is required to handle your data in a manner consistent with this Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173). We regularly review our third-party relationships to ensure your information remains protected at every point.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 99 ph platform is encrypted using secure protocols, ensuring that your login credentials and financial details are never exposed in transit. Access to personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions. We conduct regular security assessments and keep our systems updated to address emerging threats relevant to the Philippine online entertainment industry. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the National Privacy Commission in accordance with Philippine law.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate record-keeping for a minimum of five years. Transaction records are kept for the legally required period to support dispute resolution and regulatory audits. If you request account closure, we will deactivate your account and begin the data retention wind-down process in line with our legal obligations. Anonymised or aggregated data that cannot be linked back to you may be retained indefinitely for statistical and platform improvement purposes. Once the retention period expires, your personal data is securely deleted or anonymised.
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and processed, and this Privacy Policy is our commitment to that transparency. You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or outdated. You may object to the processing of your data in certain circumstances, and you have the right to request erasure of your data subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page.
99 ph uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure while you are logged in. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and account management. Analytics cookies help us understand which pages and games are most popular among Filipino players, allowing us to improve content and navigation. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to track your activity across unrelated third-party websites.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the 99 ph platform after any changes have been posted constitutes your acceptance of the updated policy. If you have questions or concerns about any aspect of this Privacy Policy, our support team is ready to assist you.
These pages cover everything you need to know about how we operate and protect our Filipino members.
Our Terms and Conditions set out the rules that govern your use of the 99 ph platform, including account eligibility, game rules, bonus terms, and your responsibilities as a member. Reading them alongside this Privacy Policy gives you a complete picture of how we operate. Visit the Terms and Conditions page for the full details.
We are committed to providing a safe and enjoyable entertainment environment for all players across the Philippines. Our Responsible Gaming page outlines the self-exclusion tools, deposit limits, and support resources available to help you stay in control. Head to the Responsible Gaming page to learn more.
Have questions about account security, data requests, or how your information is handled when you deposit or withdraw in PHP? Our FAQ section answers the most common queries from Filipino members in clear, straightforward Philippine English. Check the FAQ page for quick answers.
Your data is safe with us. Join thousands of Filipino players who trust 99 ph for sports betting, slots, fish games, and more — all in PHP, all on mobile, all with your privacy protected.